Mortgage, Credits and Loans throughout Spain

Privacy Policy

Introduction

     In Creviviendas.com we guarantee the protection of our client’s data. Creviviendas web site does not identify automatically or in any way, data referring to the identity of the visitors of its pages.
     In those cases in which the user request information on services or products, or desires to place claims or incidents, through the shipment of resident forms in web pages of Creviviendas, it will be necessary to collect those personal data that correspond in order to be able to report back on its request.
     All these data are dealt with absolute confidentiality, being utilized only for the purposes for what have been requested, in the framework of the constitutional law 15/1999 of Personal Data Protection and other concordant legal norms.

1. Ownership

FRANCHISING CREDIVIVIENDAS Individual Company Limited (S.L.U.) constituted in Spain, with residence in Montero Street Nº 37 Móstoles, Madrid and C. I. F. B84464437 , registered in the Commercial Registration of Madrid in the volume 21.853, book 0, Sheet 148, Section 8, Leaf M389438 is the regular company owner of the web and of the files in which the Personal Data is stored, as well as the responsible for its processing.

2. Data collection and processing

     2.1. Personal Data. Creviviendas will obtain the users Personal Data through forms on line. The Personal Data obtained will be name and surnames, phone number, e-mail.
     When the form is completed and accepted the terms of this Policy of Privacy, the Persona Data will be stored at the Personal Data files.
     2.2. Purpose. The purpose for collecting and processing the Personal Data will be:
               2.2.1 Facilitate the management and communication with our clients.
               2.2.2 Carry out proposals and give answer to requested information
               2.2.3 Send communications and publicity related to products and services of Creviviendas.

3. Use of Cookies

     Creviviendas will be able to place “cookies” when a user navigates any of its web pages.
     A “cookie” can be defined as text file, which a website stores in the hard disk of its relative computer containing information of the user. Once the visitor browser closes, the “cookie” established in the hard disk of its computer stops functioning.
     Creviviendas claims the right to use “cookies” in order to achieve greater efficiency in the online services provided.
     The advantages of accepting our “cookies” is time saving, because the user does not have to undergo the process of registration every time it enters the web.
     Additional advantage is that “cookies” permit us to track and identify user’s interests with the purpose of facilitating their stay in our website.
     Users have the possibility to configure their browser so as to be notified in the screen of the reception of “cookies”, as well as to impede the installation in its hard disk.
     Even when the browser is configured to reject “cookies”, users will be able to enter the web though with limitations in the access to the services offered.
     Creviviendas does not assume any responsibility for the “cookies” a third alien part could install in the hard disk.

4. Links

Creviviendas website includes “links” that connect with other pages or websites, and do not assume any responsibility for the Data Protection Policy those places could have adopted and strongly advise to the visitors to get informed of the contents of the same.
In any case, the Users are fully conscious that this Privacy Policy is exclusively to the information collected in Creviviendas website.

5 . Rights of access, correction, cancellation and opposition.

     Those legal persons who have given their data to FRANCHISING CREDIVIVIENDAS Individual Company Limited (S.L.U.) are able to exercise their rights of access, cancel, rectification and opposition of any information contained about them in the Personal Data Files.
     To exercise those rights and for protection, the affected person will have to accredit identity to Creviviendas /FRANCHISING CREDIVIVIENDAS, Individual Company Limited (S.L.U.)
     Those rights can be exercised in accordance with the legislation in force, when the affected person should send a communication in writing, directed to Customer Service Department of FRANCHISING CREDIVIVIENDAS Individual Company Limited (S.L.U.), Calle Montero 37, Móstoles, Madrid.
     Once the request is received, FRANCHISING CREDIVIVIENDAS Individual Company Limited (S.L.U.) will proceed to notify its decision within the time limits established in the legislation applicable in each moment.

6. Change of Rules

FRANCHISING CREDIVIVIENDAS Individual Company Limited (S.L.U.) has the right to modify the present Privacy Policy, for the purpose of adapting it to new laws, commercial examples, strategic or corporative matters demanding the affected users consent to carry out the processing required.
Feel free to contact us through our Customer Service Department for any doubt, question or comment about our Privacy Policy

Customer Service Department
Montero Street 37, 28934, Mostoles, Madrid

Experts in mortgages since 1985